Billing Analyst

About the role

The Freeman Company is a global leader in events, dedicated to redefining live experiences for a new era. Leveraging a 99-year legacy in event management and cutting-edge technologies, The Freeman Company drives impactful events that inspire action.

Responsibilities

• Prepare and process storage invoices for four locations, ensuring accuracy and timeliness.
• Manage and respond to a high volume of change requests through the Samanage ticketing system.
• Cookorate with Account Managers, Warehouse Managers, and Accounts Receivable to resolve billing discrepancies and clarify billing details.
• Process credit memo requests in accordance with the established credit matrix approval process.
• Confirm and document new clients, property disposals, property transfers, and client move-outs, ensuring that billing adjustments are processed accurately.
• Maintain detailed records of billing activities and communications.
• Prioritize tasks effectively to meet deadlines and operational needs.
• Ensure all billing data is accurate and complete within Google Sheets and other relevant systems.
• Aid in process improvements to streamline manual billing procedures.
• Assist with ad hoc reporting and analysis as needed.

Requirements

• Proven experience in billing, accounting, or finance operations, preferably in a multi-location environment.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills, with a professional approach to interactions.
• Ability to handle a high volume of requests and prioritize effectively.
• Ability to commute to the office two days a week (Tuesdays and Wednesdays) and work effectively in a hybrid environment.
• Adaptability to changing priorities and a positive, professional demeanor.
• Preferred: Experience with Google Sheets, experience with NetSuite or similar ERP systems, familiarity with ticketing systems, particularly Samanage.

Qualifications

• Education: Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Experience: Minimum of 2 years of relevant experience in billing, accounting, or finance operations.

Skills

• Proficiency in Microsoft Office Suite.
• Knowledge of financial software such as NetSuite or similar ERP systems.
• Experience with ticketing systems, particularly Samanage.

Benefits

The Freeman Company offers a comprehensive benefits package designed to support the health, wellness, and financial security of our employees and their families. This includes medical, dental, vision insurance, tuition reimbursement, paid parental leave, life, accident, and disability insurance, retirement with company match, paid time off, and more. Additionally, we are committed to fostering a diverse and inclusive workplace, promoting equal opportunities for all.

Pay

Compensation for this role is competitive and commensurate with experience.

Schedule

This position is eligible for a hybrid schedule, generally requiring work in-office 2 days per week.