Billing Specialist

About the role

This is a stable, direct-hire opportunity for a detail-oriented professional who enjoys working with customers while owning the billing process from start to finish.

Key Responsibilities

• Manage the end-to-end invoicing process, ensuring accuracy and timely delivery to customers.
• Monitor and manage accounts receivable, including tracking outstanding balances and following up on overdue payments.
• Apply customer payments and cash receipts accurately to the correct accounts and invoices.
• Maintain and strengthen customer relationships through responsive communication regarding billing questions and concerns.
• Educate customers on the company’s different offerings and how they are reflected on their invoices.
• Investigate and resolve billing discrepancies or issues in coordination with internal teams.
• Maintain organized billing records and documentation to support reporting and audits.

Key Requirements

• Experience in a billing, accounts receivable, or similar finance-related role.
• Strong customer service skills with the ability to communicate clearly and professionally.
• A high level of accuracy and attention to detail in handling numerical data and documentation.
• The ability to understand and interpret different company offerings and translate them into clear invoice explanations.
• Comfortable working in a fast-paced environment while managing multiple billing priorities.

Desirable Skills

• Experience using billing or accounting software systems.
• General technology proficiency, including working with spreadsheets and ERP or CRM tools.
• Prior experience in a customer-facing finance or administrative role.
• Exposure to cash application processes and reconciliations.

Qualifications

• A high school diploma or equivalent is required.
• An associate’s degree in Accounting, Finance, Business, or a related field is preferred.

Salary

$60,000 - $70,000/annum + Medical Coverage, 401K, Dental, PTO