Billing Specialist
ARC Document Solutions · Farmington, MI · 1 mo ago
On-siteAccountingFull-time
Key Responsibilities
- Order & Invoice Entry — Enter orders and invoices into ARC’s SalesPad billing system
- Billing Analysis — Review and analyze billing‑related information in ARC’s Fleet Manager system
- Issue Resolution — Respond to internal calls regarding billing questions and resolve discrepancies or disputes
- Record Management — Maintain accurate billing records, reports, and documentation
- Order Processing — Process in‑person, phone, E-Mail, electronic, and hard‑copy orders
- Customer Service — Provide professional, courteous support to clients and internal teams
- Administrative Support — Answer phones, route calls, and perform additional administrative duties as assigned
Requirements
- Associate’s degree preferred
- Administrative or clerical experience required
- Billing experience a plus
Qualifications
- Strong written and verbal communication skills
- Effective problem‑solving and conflict‑resolution abilities
- Professionalism, accuracy, and strong organizational skills
- Ability to work independently and collaboratively
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
Cultural Fit
We are one team, one company. We are blessed with an outstanding culture and maintaining this is something very important to all of us.
Pay
TBD
Schedule
TBD
Benefits
TBD