Billing Analyst

About the role

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. We are looking for an organized, efficient, detail-oriented Billing Analyst to join our Business Operations Revenue Assurance team.

Responsibilities

• Interpret and validate contract terms for billing and payments previously created in our billing systems to ensure no past or future revenue leakage.
• Manual calculation of CPI, SOFR, and all other calculations performed outside of automated billing/payment systems.
• Validate all system generated calculations within the billing/payment systems.
• Document all errors encountered and track reduction in revenue leakage.
• Update procedures to ensure no future revenue leakage.
• Report and track any issues caused by system issues and track to resolution.
• Communicate issues encountered and possible revenue recovery values to relationship personnel to discuss possible recovery of lost revenue and/or future changes to billing/payment calculations with customers.

Requirements

• 2 plus years of hands-on experience with contract management, billing and/or accounting responsibilities.
• College level accounting coursework, bachelor degree, or equivalent work experience.
• Proficiency with Microsoft Office products, including Word, Excel, Outlook.
• Microsoft Access, PowerQuery, PowerBI, SQL experience a plus.
• Hands-on, self-starter with the ability to independently and effectively follow difficult issues through to resolution.
• Detail oriented and organized.
• Strong ability to multitask.
• Well-developed verbal and written communication skills.
• Strong critical thinking/problem solving skills.
• Team-oriented.
• Committed to meeting deadlines and flexible to work after hours as needed.

Education, Experience, and Requirements

• Education: 2 plus years of hands-on experience with contract management, billing and/or accounting responsibilities.
• Experience: College level accounting coursework, bachelor degree, or equivalent work experience.
• Skills: Proficiency with Microsoft Office products, including Word, Excel, Outlook. Microsoft Access, PowerQuery, PowerBI, SQL experience a plus.

System Systems Involved

• Oracle
• Microsoft Office
• CORE/AMP/Morphis/Webtools – billing systems
• 3rd party systems
• Proprietary Contract Management and Billing software