Billing Analyst

About OnPay OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company! Learn more at OnPay.com If you’re someone who thrives in a fast-moving environment and loves helping businesses succeed, this is the perfect time to join a high-growth SaaS company that’s redefining what payroll software should be. The Role We are seeking a detail-oriented SaaS Billing Analyst to oversee our recurring subscription management. As the Billing Analyst, you will serve as a key member of the finance team during a period of transformation and growth. This role will oversee all aspects of billing and related activities for the company. This is a high-impact opportunity for a finance professional who thrives in fast-paced, dynamic, and data-driven environments. The Billing Analyst will bridge finance, sales, and operations to manage subscription billing, revenue recognition, and churn analysis. What You’ll Do Lead enterprise-wide billing processes, including discount programs, promotional billing, and account termination.Deliver accurate invoice amounts and billing amounts by conducting proactive account audits to eliminate revenue leakage and unbilled accounts .Track overdue accounts, issue credit memos, and perform daily/monthly reconciliation of billing system data against the general ledger.Work alongside accounting to ensure subscription revenue is correctly deferred and recognized.Resolve billing inquiries, tax exemption adjustments, and payment processing issues directly with clients, partners, and fellow team members.Manage sales tax compliance, track economic nexus thresholds across states, handle exemption certificates, reconcile tax collections for filings, and audit customer address data to ensure accurate tax rates are applied.Develop financial insights and recommendations.Contribute to scalable finance infrastructure by auditing current workflows and documenting standard operating procedures.Perform other related duties as assigned. What You Bring 2-5 years of progressive experience in Finance and/or Data Analytics, ideally within high-growth technology environments.Advanced Excel modeling skills and proficiency with financial systems.Bachelor’s degree in Finance, Accounting, Economics, or related field.Highly analytical, structured thinker with exceptional modeling and problem-solving abilities.Effective communicator with strong stakeholder management skills.Capable of navigating cross-functional teams.Adaptable and comfortable operating in a fast-paced, startup-like environment.Team-oriented, resilient, proactive, and solutions-focused.Customer-service mindset: clear communication, patience, and professionalism when working with stakeholders. Ability to manage multiple requests and prioritize effectively.Must be highly organized, dependable, and self-disciplined with a strong work ethic.Solid analytical skills, ability to learn at a fast pace. Why OnPay? Momentum that matters: We’re backed by over $100MM in new funding and scaling rapidly.Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support.Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.Competitive compensation: Base salary + bonus + stock options = real upside for high performers.Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers.Client-first ethos: OnPay is built on a culture of transparency and service — from our transparent pricing to our commitment to making small business simpler. Location & Compensation Remote (U.S.) | Atlanta HQ OptionalCompensation includes a salary range of $70,000 to $80,000. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. Recruiting Fraud Alert: To all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.com Recruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email careers@onpay.com OnPay is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates from multiple backgrounds and lifestyles to create a broader set of perspectives. We make all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.