Billing Analyst

About the role

We are seeking a detail-oriented SaaS Billing Analyst to oversee our recurring subscription management. This is a high-impact opportunity for a finance professional who thrives in fast-paced, dynamic, and data-driven environments.

Responsibilities

• Lead enterprise-wide billing processes, including discount programs, promotional billing, and account termination.
• Deliver accurate invoice amounts and billing amounts by conducting proactive account audits to eliminate revenue leakage and unbilled accounts.
• Track overdue accounts, issue credit memos, and perform daily/monthly reconciliation of billing system data against the general ledger.
• Work alongside accounting to ensure subscription revenue is correctly deferred and recognized.
• Resolve billing inquiries, tax exemption adjustments, and payment processing issues directly with clients, partners, and fellow team members.
• Manage sales tax compliance, track economic nexus thresholds across states, handle exemption certificates, reconcile tax collections for filings, and audit customer address data to ensure accurate tax rates are applied.
• Develop financial insights and recommendations.
• Contribute to scalable finance infrastructure by auditing current workflows and documenting standard operating procedures.
• Perform other related duties as assigned.

Requirements

• 2-5 years of progressive experience in Finance and/or Data Analytics, ideally within high-growth technology environments.
• Advanced Excel modeling skills and proficiency with financial systems.
• Bachelor’s degree in Finance, Accounting, Economics, or related field.
• Highly analytical, structured thinker with exceptional modeling and problem-solving abilities.
• Effective communicator with strong stakeholder management skills.
• Capable of navigating cross-functional teams.
• Adaptable and comfortable operating in a fast-paced, startup-like environment.
• Team-oriented, resilient, proactive, and solutions-focused.
• Customer-service mindset: clear communication, patience, and professionalism when working with stakeholders.
• Ability to manage multiple requests and prioritize effectively.
• Must be highly organized, dependable, and self-disciplined with a strong work ethic.
• Solid analytical skills, ability to learn at a fast pace.

Qualifications

• Must have a Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Experience with financial systems and advanced Excel modeling.
• Proven ability to manage and analyze complex financial data.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Experience with subscription billing and revenue recognition.
• Knowledge of sales tax compliance and economic nexus thresholds.

Skills

• Financial modeling and analysis.
• Subscription billing and revenue recognition.
• Sales tax compliance and economic nexus thresholds.
• Accounting and financial systems.
• Excel and other spreadsheet tools.
• Communication and interpersonal skills.
• Problem-solving and analytical skills.

Benefits

• Competitive compensation: Base salary + bonus + stock options = real upside for high performers.
• Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.
• Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers.
• Client-first ethos: OnPay is built on a culture of transparency and service — from our transparent pricing to our commitment to making small business simpler.

Pay

Compensation includes a salary range of $70,000 to $80,000. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Schedule

Remote (U.S.) | Atlanta HQ Optional