Bilingual Patient Coordinator

Responsibilities

• Provide exceptional patient care through effective communication and support in both English and Spanish.
• Manage telehealth appointments and ensure smooth operation of clinic systems.
• Absorb and create social media content to drive traffic and get patients through our door.
• Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
• Maintain accurate patient records and handle medical administrative tasks efficiently.
• Able to perform blood draw and any clinical responsibilities.
• Collaborate with medical staff to ensure a seamless patient experience.

Requirements

• Flexibility & Travel - Able to work and travel within a 20-30 mile radius of residency to assist with coverage needs on both locations (Required).
• Aesthetics/Personal Injury experience (preferred).
• Social Media Savvy - Able to capture and create social media content to drive traffic and get patients through our door.
• Patient-Centered Approach - Provide exceptional, high-quality care to each patient, every day.
• Bilingual Preferred - Fluency in English and Spanish is a plus.
• Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
• Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
• EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
• Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
• Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
• Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.

Qualifications

• High School Diploma or equivalent.
• Experience in a healthcare setting preferred.
• Strong interpersonal skills and ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.

Skills

• Excellent verbal and written communication skills.
• Ability to multitask and prioritize workload.
• Basic knowledge of medical terminology and procedures.
• Strong organizational and time management skills.

Benefits

• Medical, Life, Dental, Vision Insurances.
• 401(k) plan.
• PTO.

Pay

• $20-25 per hour based on experience.

Schedule

• Variable schedule to accommodate clinic needs.

Location

Tampa, FL, and Hudson, FL