Bilingual Human Resources Assistant

About the role

The Human Resources Assistant provides administrative and operational support across multiple HR functions, including recruitment, employee relations, communications, events, and record retention. This role serves as a key front-line contact for employees and applicants while ensuring accurate documentation, strong customer service, and efficient HR office operations.

Responsibilities

• Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming
• Maintain cleanliness and organization of HR office areas, including front counter, lobby, and kiosks
• Greet visitors, applicants, and team members in a professional and welcoming manner
• Respond to inquiries and assist with applications, onboarding steps, and assessments
• Answer phone calls and direct or resolve HR-related questions appropriately
• Escalate employee issues to HR leadership when necessary for resolution
• Maintain employee records, complete data entry, and support HR reporting and documentation
• Aid in onboarding, orientation sessions, interviews, and talent recruitment events
• Support internal communication efforts, including postings, portals, and workplace notices
• Manage team member badges, gaming license tracking, and renewals as required
• Order and maintain office supplies and HR-related materials
• Reserve training rooms and coordinate necessary equipment for HR and training events
• Aid in planning and executing employee engagement, wellness, and retention events
• Maintain confidentiality of all employee and company information
• Ensure compliance with HR policies, procedures, and applicable regulations
• Provide consistent, professional support to employees, applicants, and vendors

Qualifications & Experience

• High school diploma or GED
• Minimum two (2) years of experience in an HR assistant, HR coordinator, or similar administrative role
• Strong customer service and interpersonal skills
• Excellent written and verbal communication skills
• Strong organizational, planning, and time-management skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Ability to handle sensitive and confidential information appropriately
• Ability to secure and maintain a Level 3 Nebraska Gaming License

Preferred Experience

• Experience with HRIS systems (HCMS), ATS platforms, and LMS systems
• Experience supporting onboarding, recruiting, or employee engagement activities
• Facilitation or presentation experience

Work Environment & Physical Requirements

• Office-based role with frequent interaction with employees and applicants
• Prolonged periods of sitting, standing, and computer use
• Occasional lifting of office supplies or event materials (up to 25 lbs)
• Ability to manage multiple priorities in a fast-paced environment
• Regular interaction with internal teams, applicants, and vendors

Schedule

Varying schedules based on business needs of the property