Bilingual HR Coordinator

Job Summary

The Bilingual Human Resources Coordinator provides administrative and operational support to the Human Resources Department while serving as a trusted resource for employees and managers. This position requires fluency in both English and Spanish to effectively communicate with and support a diverse workforce. The role plays a key role in recruiting, onboarding, employee relations, benefits administration, HRIS data management, compliance, and employee engagement.

Duties/Responsibilities

• Serve as the primary point of contact for employees seeking HR assistance, providing exceptional customer service and timely support.
• Greet employees, applicants, visitors, and vendors in a professional, friendly, and welcoming manner.
• Translate verbal and written communications, policies, training materials, and HR documents between English and Spanish.
• Aid employees with HR-related questions, forms, benefits information, employment verification requests, and general inquiries.
• Support the recruitment process by posting job openings, reviewing applications, scheduling interviews, coordinating pre-employment requirements, and preparing employment documentation.
• Carry out new hire orientation and complete all onboarding documentation to ensure compliance with company policies and legal requirements.
• Coordinate orientation sessions, interviews, meetings, training programs, and employee events.
• Maintain accurate employee personnel files and electronic HR records while ensuring confidentiality and compliance with record retention requirements.
• Enter, update, and maintain employee information in the Human Resources Information System (HRIS).
• Aid with payroll-related changes, including employee status changes, timecard corrections, supervisor updates, department changes, and other employment transactions.
• Support employee benefits administration, including enrollments, qualifying life events, and employee communications.
• Prepare HR reports, spreadsheets, presentations, correspondence, forms, signage, and other documentation as needed.
• Aid with compliance activities, internal audits, and government reporting requirements.
• Support employee engagement initiatives, recognition programs, wellness activities, and company events.
• Maintain confidentiality when handling sensitive employee, medical, payroll, and personnel information.
• Communicate professionally and effectively with employees, managers, vendors, staffing agencies, and external partners.
• Maintain a clean, organized, and safe work environment.
• Communicate professionally and effectively with employees, managers, vendors, staffing agencies, and external partners.
• Perform all other duties and responsibilities as assigned.

Required Skills/Abilities

• Fluency in both English and Spanish (verbal and written) is required.
• Excellent customer service and interpersonal skills with the ability to build positive working relationships.
• Strong verbal and written communication skills.
• Professional demeanor with outstanding phone and front-office etiquette.
• Ability to maintain strict confidentiality and exercise sound judgment when handling sensitive information.
• Strong organizational, planning, and time-management skills with the ability to prioritize multiple tasks.
• High attention to detail and accuracy in data entry and documentation.
• Proficient in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• Experience working with Human Resource Information Systems (HRIS) preferred.
• Ability to work independently while collaborating effectively within a team environment.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Strong problem-solving and critical-thinking skills.
• Commitment to providing exceptional internal customer service.

Education and Experience

• A high school diploma or GED preferred.
• An associate degree in Human Resources, Business Administration, or a related field preferred.
• One to three years of Human Resources, administrative, customer service, or office support experience preferred.
• Manufacturing or production environment experience is a plus.
• Bilingual (English/Spanish) proficiency is required.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Frequently uses hands and fingers to operate a computer, keyboard, telephone, copier, and other office equipment.
• Must be able to communicate effectively in English and Spanish in person, over the telephone, and electronically.
• Occasionally required to stand, walk, bend, stoop, reach, and move throughout office and production areas.
• Must be able to lift and carry up to 20 pounds occasionally.
• Able to file documents in low and high file cabinets.
• Must be able to travel throughout the facility to support employees, conduct orientations, and assist managers.
• Able to work in both an office environment and a manufacturing facility with exposure to moderate noise, moving equipment, and varying temperatures.