Bilingual Housing Program Case Aide

About the role

National Youth Advocate Program (NYAP) is seeking a bilingual Housing Program Case Aide for its Sycamore, IL location. The ideal candidate must have reliable transportation and carry 100,000/300,000 bodily liability car insurance. The position is full-time, Monday through Friday, with occasional evening and Saturday hours.

Responsibilities

• Actively supports, represents, and extends the mission, vision, and values of the organization.
• Aid housing advocates to provide in-home supportive services, community resource referrals, advocacy, and other social service interventions to clients.
• Communicate regularly with program participants via phone, virtually, and in person, documenting each interaction following program guidelines and expectations.
• Conduct housing searches, reach out to community resources, and assist program participants to connect to resources in their communities.
• Aid housing advocates to complete housing applications with clients, review rental agreements, and accompany clients to view rental units.
• Follow-up with clients to review individual service plan implementation.
• Aid housing advocates to obtain furniture and utilities for program participants.
• Complete all required documentation in a timely manner.
• Participate in program related training.
• Completing all other duties assigned by the supervisor.

Requirements

• Associate’s degree preferred or two years of college coursework.
• Two years of work experience working in direct service strongly preferred.
• Bilingual fluency in English and Spanish strongly preferred.
• Familiarity with the Chicagoland area strongly preferred.
• Ability to drive own vehicle within service area required.
• Valid driver’s license, reliable personal transportation, good driving record, and minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability.
• Willingness to work a flexible schedule to accommodate program and participant needs.
• Capacity to be flexible and responsive to clients served, system partners, and internal customers.
• Capacity to remain objective and professional in all areas of job function.
• Demonstrates tolerance and respect for the ideas and actions of others.
• Proficient use of desktop and laptop computers, smartphones, tablets, printers, photocopiers, and software including word processing and spreadsheets.

Qualifications

• Ability to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.
• An Equal Opportunity Employer, including disability/veterans.

Skills

• Strong communication skills.
• Ability to work independently and as part of a team.
• Knowledge of relevant social service interventions and resources.
• Basic computer skills.

Benefits

• Student Loan Repayment assistance, up to $1,200 per year!
• Medical, Dental, and Vision insurance for you and your family!
• 22 Days Off Each Year!
• Plus 11 Paid Holidays Per Year!
• Competitive salaries and benefits including a 401(k).
• Tuition Assistance.
• Work Anniversary Trips!
• Peace leave.
• Parental leave.
• Flexible schedule.
• Mileage Reimbursement.