Bilingual Front Desk Receptionist (Kedzie)
The Role
The Dental Clinic located on Kedzie/63rd is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. The ideal candidate will be bilingual (Spanish) with great customer service skills.
Who Are We
KOS Services Inc. / The Dental Clinic is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Responsibilities
- Maintain a high level of customer service at all times
- Work as part of a team with emphasis on communication
- Schedule patient appointments per month and daily patient goals
- Answer phones and confirm appointments
- Greet and check-in patients
- Accurately verify dental benefits
- Maintain detailed patient records in a fast-paced environment
- Cole collect payments, co-payments, and deductibles
- Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
- Pull patient charts for future appointments when necessary
- Maintain a clean and professional office environment
- Assist with presenting and/or explaining treatment plans
Qualifications
- Bilingual (Spanish)
- Customer Service experience
- Dentrix and/or Eaglesoft
Benefits
Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more
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