Bilingual Front Desk Receptionist

About the role

American Pediatric Dental Group – Plantation is seeking a Bilingual (Spanish/English) Front Desk Receptionist to join their team. The ideal candidate will be friendly, organized, and passionate about helping others, particularly children and families.

Responsibilities

• Welcoming patients and families at check-in
• Processing insurance claims and scheduling appointments
• Handling administrative tasks such as maintaining patient records and managing appointment calendars
• Ensuring a positive and efficient experience for each patient and family
• Communicating effectively with patients, families, and team members

Requirements

• Bilingual (Spanish/English) required
• High school diploma or equivalent
• Previous front desk, receptionist, or customer service experience required
• Experience in a dental, medical, or professional office preferred

Qualifications

• Outstanding customer service and communication skills
• Friendly, professional, and compassionate demeanor
• Excellent organizational skills with strong attention to detail
• Ability to multitask and stay organized in a fast-paced environment
• Strong computer skills and the ability to quickly learn new software
• Ability to build positive relationships with patients, families, and team members
• Flexibility to travel between office locations as needed

Benefits

• Competitive pay
• Paid Time Off (PTO)
• Paid Holidays
• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• 401(k) Retirement Plan
• Short-Term & Long-Term Disability Insurance
• Life Insurance
• Opportunities for professional growth and career advancement
• Community outreach and volunteer opportunities

Schedule

Monday & Thursday: 9:30 AM – 6:30 PM
Tuesday, Wednesday & Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 1:30 PM