Bilingual Front Desk Receptionist (Bradley)

The Role

Bradley Dental in Bradley - Bourbonnais, IL is hiring Front Desk Receptionists.

About the role

This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be bilingual (Spanish) with excellent customer service and phone skills, and a passion for helping others.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Cole collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Previous dental or medical experience (preferred)

Benefits

Competitive compensation

Benefits package includes:

• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life insurance, Pet insurance, and more

KOS Services Inc. / Bradley Dental is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace.