Bilingual Front Desk Receptionist

About the role

The Prince George’s County Department of Social Services is seeking a Bilingual Front Desk Receptionist (General Clerk 1G) grade G06 position in the Child Adult and Family Services Division. This is dually allocated entry-level work involving simple clerical processes such as alphabetizing, filing, tabulating, coding, sorting, telephone/reception duties, typing, processing routine records, and key entering and retrieving data.

Responsibilities

• Makes data entries on a variety of records and related documents.
• Learns to code, key, enter, retrieve and update data in automated systems; may be required to perform routine typing assignments.
• Extracts, compiles and tabulates data from records to be used in generating routine periodic reports.
• Aids in the computation of charges for services and prepares expense distribution forms.
• Maintains files, correspondence, forms, receipts, and other material.
• Sorts and distributes computerized reports and other related material.
• Learns to process mail using automated electronic mail system.
• Maintains logs of incoming/outgoing mail, reports and related documents.
• Answers and records telephone inquiries including emergency calls and complaints and takes appropriate action.
• Greets and assists office visitors.
• Receives service requests and routes them to the appropriate official for response.
• Willingly and cooperatively performs tasks and duties which may not be specifically listed in the class specification or position description, but which are within the general occupational category and responsibility level typically associated with the employee's class of work.

Qualifications

• High school diploma or G.E.D. certificate.
• Ability to communicate fluently in Spanish (preferred).

Additional Information

• Tentative Interview Dates: September 6, 2026.
• Job Location: 925 Brightseat Rd, Hyattsville, MD 20785.
• Conditions of Employment: Must meet all training and performance standards, wear and use agency protective apparel and equipment, pass preemployment checks, and be willing and able to serve as an essential employee.
• Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies.
• Salary Range Transparency: The salary range reflects the offer range for this position.
• Eligibility to Work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers.
• For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.
• Internal Applicants: If you are a current Prince George’s County Government employee and seeking a promotion, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice.
• Union Employees: Refer to your respective collective bargaining agreement and/or union representative for your grievance procedure.
• Equal Opportunity/Affirmative Action Employer.