Bilingual Administrative Assistant

About the role

Primary responsibility is providing administrative assistance, service and support to the Property Manager and staff. Represents the company professionally to the general public and members of the community.

Essential Functions

• Provides office administrative assistance
• Greets and assists applicants, residents and guests
• Prepares and maintains office and rental expense budgets
• Prepares, types and files office correspondence including letters, reports, and spreadsheets
• Writes service orders and maintains service order log
• Answers telephones in a professional manner; directs calls and records messages
• Orders office supplies and maintains inventory
• Opens and closes office
• Secures confidential files and maintains office equipment
• Administers rent collection efforts with Property Manager including cash receipts, 14 day notices, legal correspondence, etc.
• Completes special projects assigned by manager
• Coordinates turnover schedule with Maintenance Supervisor
• Completes administrative leasing duties: intake and processing of applications, preparing and distributing applicant correspondence, interviewing eligible applicants, preparing lease packages
• Conducts new resident orientation
• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies
• Works patiently, professionally and cooperatively with residents and staff
• Preserves and respects resident and applicant confidentiality
• Follows company policies, rules and regulations

Minimum Qualifications

High school diploma or G.E.D. required. Associates degree or equivalent experience (business management, operations, communications, and administrative support) preferred.

Required Skills

• Strong computer proficiencies required
• Bilingual in Spanish and English
• Intermediate proficiency with Word, Excel, PowerPoint, Outlook
• Basic proficiency with Yardi desirable
• Strong oral and written communication skills
• Highly organized and detail oriented
• Ability to work in a fast paced environment where priorities change daily
• Deadline driven
• Demonstrates strong initiative and high level of professionalism

Physical Capabilities

• Manual dexterity for competent use of office equipment
• Ability to climb stairs and walk through the community

Core Competencies

Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility

Functional Job Competencies

Job Knowledge, Communication, Computer Skills, Personal Organization Skills, Interpersonal Skills

Travel Requirements

May occasionally visit properties and attend offsite meetings/training seminars.

Compensation

$21.00 – $23.00 per hour. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Benefits

• Health & Wellness Benefits: quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week; HSA/FSA options also available
• Work-Life Balance: 13 paid holidays per year, vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays
• Retirement planning: 401k program with a company match
• 100% Company-Paid Life Insurance with affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage
• Access to an Employee Assistance Program (EAP)
• Childcare & Eldercare Support
• Career Development and Advancement Opportunities

Company Overview

Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing. At Beacon, we strive to make a difference in our residents' lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.