Benefits Coordinator 1

Benefits Coordinator 1

Responsibilities

• Serve as the primary point of contact for employees navigating their coverage and act as the operational bridge between Human Resources, internal payroll, and external insurance vendors.
• Provide strong customer service.
• Work on-site in our Corporate Miramar, FL office.
• Maintain relationships with different programs to follow up on missing or incomplete enrollment paperwork, including SS#, DOB, and birth or marriage certificates.
• Affix to the benefits website and disseminate benefit information to employees.
• Ensure that BMs and HR field employees are updated of any benefits developments through team chat, meetings, emails, or any mode of communication necessary.
• Collaborate with insurance brokers, third-party administrators, and resolve claims issues and manage invoices.
• Update and maintain employee benefits data within the HRIS (Human Resources Information System).

Qualifications

• One to three years related experience and/or training; or equivalent combination of education and experience.
• Proficiency with HRIS platforms (e.g., Oracle) and strong data management skills, particularly with Microsoft Excel.
• Advanced knowledge of a variety software packages such as Excel, Word, and PowerPoint.
• Minimum high school diploma or equivalency required.