Benefits Coordinator

About the Company

Our client is a well-established local nonprofit organization focused on making a positive impact in the community. They are looking for a Benefits Coordinator who enjoys helping employees and providing strong customer service. Mission-driven nonprofit organization Remote contract opportunity Employee-focused environment Opportunity to support employees with benefits and leave administration.

About the Opportunity

The Benefits Coordinator will support the day-to-day administration of employee benefits, with a primary focus on open enrollment and leave administration. This role will serve as a resource for employees, answering questions and helping them navigate their benefits and leave programs. The ideal candidate will have previous benefits experience and be comfortable working directly with employees.

Responsibilities

• Coordinate the annual open enrollment process, including employee communications, enrollment changes, and follow-up.
• Administer employee leaves, including tracking leave balances, documentation, and applicable deadlines.
• Serve as a primary point of contact for employees with questions regarding benefits and leave programs.
• Assist employees with benefit enrollments, qualifying life events, and coverage changes.
• Maintain accurate and confidential employee benefits and leave records.
• Work with benefits providers and internal departments to resolve enrollment and coverage issues.
• Enter and maintain benefits information within Paylocity.
• Assist with benefit-related reporting, reconciliations, and special projects as needed.
• Provide friendly, responsive customer service to employees and ensure questions and concerns are addressed promptly.

Qualifications

• Previous experience in employee benefits administration preferred.
• Experience with open enrollment and/or leave administration strongly preferred.
• Experience with Paylocity is a plus, but not required.
• Strong customer service and communication skills.
• Comfortable working directly with employees and answering benefits-related questions.
• Strong attention to detail and ability to maintain confidential information.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office, particularly Excel.
• Must be willing and available to work Eastern Time hours.

Pay

$25–$30/hour

Schedule

Must be available to work Eastern Standard Time (EST) hours.