BEHAVIOR HEALTH FIRST RESPONDER

About the role

A-Team Allegheny County Mobile Crisis provides immediate, community-based behavioral health crisis intervention services throughout Allegheny County. Our mission is to de-escalate crises, reduce unnecessary hospitalizations and incarcerations, connect individuals with appropriate treatment and community resources, and promote recovery through compassionate, person-centered care.

Responsibilities

• Respond in person to behavioral health crisis calls received through emergency dispatch and referral sources.
• Conduct behavioral health assessments and evaluate immediate needs.
• Utilize crisis intervention and de-escalation techniques to safely manage behavioral health emergencies.
• Provide crisis counseling, psychoeducation, supportive interventions, and skills training.
• Transport individuals to appropriate levels of care when necessary.
• Facilitate referrals, admissions, and linkages to behavioral health and community-based services.
• Collaborate with law enforcement, EMS, hospitals, and other community partners.
• Conduct follow-up contacts to ensure individuals are connected to ongoing supports and treatment.
• Complete required clinical documentation and administrative reporting in a timely manner.
• Participate in community outreach activities and represent the program at events.

Qualifications

• Required: Bachelor's Degree in Social Work, Psychology, Sociology, Counseling, Criminal Justice, Nursing, Education, Anthropology, Gerontology, Political Science, History, Theology, or a related human services field; OR High School Diploma or equivalent with a minimum of three (3) years of relevant lived experience, recovery experience, caregiving experience, or behavioral health-related experience.
• Preferred: Certified Peer Specialist (CPS) credential.
• Experience working in behavioral health, crisis intervention, recovery support services, social services, emergency response, or community-based care settings.

Physical Requirements

• Ability to frequently stand, walk, bend, reach, and lift.
• Ability to assist individuals with mobility limitations.
• Ability to lift and carry up to 50 pounds.
• Ability to drive throughout the designated service area.
• Ability to work outdoors and in varying weather conditions.
• Ability to safely perform duties in community-based and uncontrolled environments.

Schedule

Full-Time Position Non-Exempt. Flexible scheduling required. Evening, weekend, holiday, and on-call coverage may be required based on program needs.

Pay

Competitive compensation. DailyPay – Access your earned wages before payday.

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Wellness Programs
• Company-Paid Training

Equal Opportunity Employer

We are committed to fostering a diverse, inclusive, and respectful workplace for all employees and applicants. Equal Opportunity Employer.