BEHAVIOR HEALTH FIRST RESPONDER

About A-Team Allegheny County Mobile Crisis

The A-Team Mobile Crisis Program provides immediate, community-based behavioral health crisis intervention and support throughout Allegheny County. Working in partnership with 911 dispatch, emergency service providers, and community resources, our team responds directly to behavioral health crises where and when help is needed most. Our mission is to de-escalate crises, connect individuals to appropriate treatment and supports, reduce unnecessary emergency room visits and incarcerations, and promote recovery through compassionate, person-centered care. Every day, our team helps individuals find hope, safety, and pathways to recovery during some of the most challenging moments of their lives.

Why Join Our Team

• Competitive Compensation – DailyPay (access earned wages before payday), Medical, Dental & Vision Insurance, 401(k) Retirement Plan, Paid Time Off, Employee Assistance Program, Wellness Programs, Company-Paid Training
• Career Growth & Development – Paid Training Programs, Crisis Intervention Experience, Professional Development Opportunities, Certification Opportunities, Leadership Development Programs, Career Advancement Opportunities
• Meaningful Work That Matters – Respond directly to behavioral health emergencies; support individuals and families during times of crisis; partner with police, EMS, fire/rescue, and community agencies; help connect people with treatment, housing, and community resources; promote recovery, safety, and hope; make a lasting impact in your community

Responsibilities

• Respond in-person to behavioral health calls received through 911 dispatch
• Conduct behavioral health assessments for individuals in crisis
• Safely manage and de-escalate crisis situations in community settings
• Provide crisis counseling, psychoeducation, skills training, and supportive interventions
• Transport individuals to safer environments, including bed-based levels of care when appropriate
• Facilitate admissions and referrals to behavioral health and community resources
• Collaborate with police, EMS, fire/rescue, and other first responders during behavioral health emergencies
• Conduct follow-up contacts to ensure individuals are connected to treatment and supports
• Complete required clinical and administrative documentation
• Represent the program at community events and outreach activities
• Perform additional duties as assigned

Qualifications

• Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, Anthropology, Political Science, History, Criminal Justice, Theology, Nursing, Counseling, Education, or a related field; OR High School Diploma or equivalent with three years of lived experience
• Valid driver's license and ability to safely operate a vehicle within the program's service area
• Ability to work effectively in community-based and crisis-response environments
• Strong verbal and written communication skills
• Ability to maintain confidentiality and professional boundaries

Preferred Qualifications

• Peer Specialist Certification
• Experience working in behavioral health, crisis intervention, recovery support, social services, emergency response, or community-based care

Schedule

• Full-Time Non-Exempt Position
• Flexible scheduling required
• Evenings, weekends, holidays, and alternate work locations may be required based on operational needs
• Must be available to respond to community-based crisis situations

Physical Requirements

• Ability to frequently stand, walk, bend, reach, and lift
• Ability to assist individuals with limited mobility
• Ability to lift 50 pounds or more
• Ability to drive throughout the service area
• Ability to work outdoors and in varying weather conditions
• Ability to safely perform job duties in uncontrolled community environments
• Ability to perform essential job functions with or without reasonable accommodation

About Our Organization

Resources for Human Development (RHD) is a mission-driven human services organization dedicated to helping individuals of all abilities live with dignity, independence, and self-determination. Through innovative and person-centered programs, RHD provides community-based supports that strengthen individuals, families, and communities. Employment for this position is administered through Apis Services, Inc., a member of the Inperium family of companies.

This response is AI-generated, for reference only.