Back Office Administrator

About the role

The Brothers That Just Do Gutters Charleston is a local veteran-owned company that installs and maintains seamless gutter systems. This role offers direct mentorship from the owner and a clear path to full-time and more responsibility.

Responsibilities

• Own day-to-day admin tasks including scheduling, job files, inbox and phone management, and keeping the business organized.
• Support the numbers by managing invoicing, accounts receivable follow-up, and working inside QuickBooks alongside the bookkeeping process.
• Manage leads and customer records in the CRM, respond to reviews, help run email/social campaigns, and track what’s converting.
• Work daily across QuickBooks, CRM, scheduling software, and AI tools, picking up new systems fast and without hand-holding.
• Be the go-to person for research, follow-ups, and special projects, whatever the business needs that week.

Requirements

• Tech-comfortable, learning new software fast and troubleshooting before asking for help.
• A strong communicator, confident on the phone and in writing with customers, vendors, and the team.
• A true self-starter, spotting what needs doing and doing it without being micromanaged.
• Detail-oriented, comfortable with numbers, invoices, and accurate data entry.
• Genuinely curious, wanting to understand the whole business, not just your slice of it.

Qualifications

• Reliable transportation and the ability to work on-site in Charleston, SC to start.

Skills

• Experience with QuickBooks or similar accounting software.
• Experience with a CRM (HubSpot, ServiceBridge, or similar).
• Comfortable using AI tools (ChatGPT, Claude, or similar) to work faster.

Benefits

• Company parties
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Pay

Details TBD, but the role is part-time with the potential to shift to hybrid/remote.

Schedule

On-site to start, with the potential to shift to hybrid/remote as you prove yourself.