Back of House Shift Leader (in South Salem)

Reports to

Back of the House Manager

Responsibilities

• Kitchen Operations: Oversee back of the house operations, including food preparation, cooking, and plating. Ensure compliance with Chick-fil-A’s food quality and safety standards.
• Team Management: Supervise kitchen staff, coordinate activities, and provide training, coaching, and performance feedback.
• Quality Control: Monitor food quality, presentation, and portioning, address issues, and implement corrective actions.
• Inventory Management: Assist in inventory management, conduct counts, and ensure proper stock rotation.
• Scheduling: Create and maintain staff schedules, manage time-offs, and optimize labor costs.
• Food Safety and Sanitation: Ensure compliance with regulations, monitor cleanliness, enforce practices, and perform equipment maintenance.
• Communication: Maintain open lines of communication with managers and team members, resolve customer concerns, and collaborate on improvements.
• Training and Development: Train new staff, foster a learning environment, and support skill enhancement.
• Team Collaboration: Coordinate with front-of-house managers and other shift leaders, promote teamwork, and facilitate mutual support.
• Operational Efficiency: Identify process improvements, enforce procedures, and deliver exceptional service.
• Opening and Closing Duties: Assist with opening and closing procedures, including equipment setup and shutdown, cleaning, and securing the premises.
• Flexibility: Work as a team member when needed, assisting with food preparation and other back-of-house tasks.

Requirements

• High school diploma or equivalent.
• Previous kitchen management or leadership experience, preferably in the restaurant/hospitality industry.
• Strong knowledge of back of the house operations, including food preparation, cooking, and safety procedures.
• Proficiency in inventory management, cost control, and effective team building.
• Excellent problem-solving and decision-making skills.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible shifts, including mornings, evenings, weekends, and holidays.
• Proficient computer skills and familiarity with restaurant management systems.

Benefits

• A fun work environment
• Competitive pay
• FREE FOOD every shift worked (up to over $3,000 annually)
• Flexible scheduling
• Closed on Sundays
• Scholarship opportunities ($1,500, $2,500, and $25,000 available)
• Health, dental, and vision insurance contributions
• Learning from experienced operators and restaurant leaders
• Intentional growth and development to help achieve professional goals

Chick-fil-A Kuebler Gateway

Equal employment opportunity employer. Chick-fil-A Kuebler Gateway is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Work schedule

• Weekend availability
• Monday to Friday
• Day shift
• Night shift
• Overtime

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Employee discount