B2B Collections Specialist
About the Role
This B2B Collections Specialist opportunity offers the chance to join a long‑established, nationwide distributor serving commercial and retail partners across the United States. The organization is known for professionalism, accuracy, and strong operational processes, providing a structured environment where a B2B Collections Specialist can succeed and grow.
The B2B Collections Specialist will work closely with Sales, Credit, Billing, and Cash Application teams while managing a portfolio of commercial accounts. This role offers visibility across the business and meaningful ownership within a well‑defined, process‑driven accounts receivable function.
As a B2B Collections Specialist, you'll build relationships with business customers, analyze account activity, and resolve discrepancies to support healthy cash flow. This is an excellent opportunity for a B2B Collections Specialist who enjoys problem‑solving, communication, and accountability.
Responsibilities
- Manage a portfolio of commercial, wholesale, and retail accounts, performing proactive outreach on past‑due invoices
- Review AR aging, monitor credit limits and payment terms, and identify at‑risk accounts to support DSO reduction
- Research and resolve invoice discrepancies, including short‑pays, pricing issues, tax questions, and PO mismatches
- Communicate via email and phone with business customers regarding statements, reconciliations, and account status
- Collaborate with cross‑functional teams and maintain accurate documentation of collection activity
Qualifications
- 1+ year of B2B commercial collections or accounts receivable experience
- Understanding of POs, NET terms, chargebacks, credits, reconciliations, and customer portals
- Strong communication skills with working knowledge of Excel, Word, and Outlook
Location: Winter Park, FL | Fully Onsite
Compensation: $22.00–$26.00/hour