B to B Collections Specialist

About the Role

Join a well-established Portland-area company known for its diverse business operations, financial stability, and long-term employee retention. Our client is seeking a Credit & Collections Specialist to become part of our large credit and collections team. This role is ideal for a professional with business-to-business collections experience who enjoys managing a high-volume portfolio, building customer relationships, and contributing to a collaborative team environment. As part of a structured department with multiple levels of advancement, you'll have opportunities to continue growing your career.

What You'll Do

• Manage a portfolio of 1,000+ commercial customer accounts
• Conduct collection activities through phone and email communication
• Monitor aging reports and proactively follow up on outstanding balances
• Investigate and resolve payment discrepancies and account issues
• Collaborate with sales, customer service, and accounting teams
• Maintain accurate account documentation and collection notes
• Utilize Excel to analyze account information and manage collection activity

What We're Looking For

• 3+ years of B2B collections, accounts receivable, or credit experience
• Experience managing a high-volume account portfolio
• Strong customer service and relationship management skills
• Intermediate Excel skills, including filtering, sorting, VLOOKUP/XLOOKUP, and reporting

Why You'll Love This Opportunity

• Financially stable, established Portland-area employer
• Hybrid schedule with only one required in-office day per week
• Competitive compensation: $60,000-$65,000
• 401(k) with 3% company match
• Medical, dental, and vision coverage
• Short-term and long-term disability insurance
• Three weeks PTO to start
• Career advancement opportunities within a large credit organization

Location Requirement

Candidates must reside within the Portland Metro area and be able to work onsite on Thursdays.