B2B Collections Specialist
About the Role
This B2B Collections Specialist opportunity offers the chance to join a long-established, nationwide distributor serving commercial and retail partners across the United States. The organization is known for professionalism, accuracy, and strong operational processes, providing a structured environment where a B2B Collections Specialist can succeed and grow. The B2B Collections Specialist will work closely with Sales, Credit, Billing, and Cash Application teams while managing a portfolio of commercial accounts. This role offers visibility across the business and meaningful ownership within a well-defined, process-driven accounts receivable function. As a B2B Collections Specialist, you'll build relationships with business customers, analyze account activity, and resolve discrepancies to support healthy cash flow. This is an excellent opportunity for a B2B Collections Specialist who enjoys problem-solving, communication, and accountability. If you're a B2B Collections Specialist seeking stability, collaboration, and long-term growth within a respected organization, this role offers a strong and reliable career path.
Key Responsibilities
- Manage a portfolio of commercial, wholesale, and retail accounts, performing proactive outreach on past-due invoices as the B2B Collections Specialist
- Review AR aging, monitor credit limits and payment terms, and identify at-risk accounts to support DSO reduction as the B2B Collections Specialist
- Research and resolve invoice discrepancies, including short-pays, pricing issues, tax questions, and PO mismatches as the B2B Collections Specialist
- Communicate via email and phone with business customers regarding statements, reconciliations, and account status as the B2B Collections Specialist
- Collaborate with cross-functional teams and maintain accurate documentation of collection activity as the B2B Collections Specialist
Qualifications
- 1+ year of B2B commercial collections or accounts receivable experience
- Understanding of POs, NET terms, chargebacks, credits, reconciliations, and customer portals
- Strong communication skills with working knowledge of Excel, Word, and Outlook
Compensation: $22.00–$26.00/hour | Location: Winter Park, FL | Fully Onsite