Business To Business Collection Specialist
We are seeking a dedicated Collections Specialist to manage a portfolio of approximately 800 accounts.
Responsibilities
- Manage a portfolio of approximately 800 accounts.
- Handle approximately 40 calls per day.
- Perform collection activities and account follow-up.
- Respond to customer inquiries via phone and email.
- Document account activity and maintain accurate account records.
Requirements
- Experience in collections, accounts receivable, and reconciliation.
- Proficiency in accounting, invoicing, and cash application.
- Knowledge of aging reports and B2B Collection with 2+ years of experience in business-to-business collection calls.
- Strong understanding of billing, onboarding, and the contract-to-cash lifecycle.
- Proficiency with Microsoft Office Suite.
- Experience using systems such as GetPaid, Salesforce, SAP, or similar ERP/AR platforms.
- Previous business-to-business Credit & Collections experience preferred.
- Familiarity with Salesforce.
- Basic Excel skills.
- Strong customer service skills.
- Professional email etiquette and written communication skills.
- Ability to effectively manage a high-volume workload.
Schedule
Work in-office, Monday through Friday, 7:30 AM to 4:00 PM, with a 30-minute unpaid lunch break.
Pay
The pay range for this position is $24.00 - $27.00/hr.
Benefits
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About the role
This is a Contract to Hire position based in Scottsdale, AZ, and is fully onsite. The company offers a dynamic team environment with ample growth opportunities and is considering an internal points system for recognition, allowing employees to redeem points for various items, from small merchandise to vacations.