B2B Collections Specialist
About the role
This B2B Collections Specialist opportunity provides the chance to join a well-established national distributor supporting both commercial and retail clients across the United States. The organization has built a strong reputation for operational excellence, structured processes, and long-term stability. The B2B Collections Specialist will be part of a disciplined, process-driven environment where accountability and accuracy are highly valued. In this role, the B2B Collections Specialist will collaborate closely with internal teams including Sales, Credit, Billing, and Cash Applications to support overall accounts receivable performance. This position is ideal for a B2B Collections Specialist who enjoys analyzing account activity, solving discrepancies, and building strong professional relationships. The B2B Collections Specialist will play a key role in maintaining cash flow while contributing to a reliable and efficient AR function.
Responsibilities
- Manage a portfolio of commercial, wholesale, and retail accounts, conducting proactive outreach on past-due balances
- Review AR aging reports, monitor credit limits and payment terms, and identify higher-risk accounts to support DSO reduction
- Investigate and resolve invoice discrepancies such as short payments, pricing differences, tax issues, and PO mismatches
- Communicate with business customers via phone and email regarding account status, statements, and reconciliations
- Partner with cross-functional teams while maintaining detailed and accurate documentation of collection activity
Qualifications
- Minimum of 1 year of experience in B2B collections or accounts receivable
- Working knowledge of purchase orders, payment terms (NET), chargebacks, credits, reconciliations, and customer portals
- Strong communication skills along with proficiency in Excel, Word, and Outlook
Pay
$22.00–$26.00/hour
Schedule
Fully Onsite in Winter Park, FL