AVP Financial Advocacy

About the role

The role of Associate Vice President of Financial Advocacy at Providence involves focused accountability on regulatory compliance across the system. This role encompasses legal coordination, regulatory compliance, strategic decision-making, and leadership.

Responsibilities

• Collaborate with key stakeholders across Providence to develop and execute plans for financial assistance, financial counseling, and health equity.
• Lead innovation and automation for caregivers' workflow and patient experience.
• Ensure compliance with state and federal regulatory requirements, including IRS 501(r) compliance.
• Develop and maintain a high-performance team by ensuring staffing levels meet budget, all staff are fully trained, certified, and empowered to achieve performance and quality targets.
• Oversee uninsured and charity internal and external audits, acting as the subject matter expert for IRS audits concerning 501(r) requirements.
• Develop and maintain system and state Charity Care/Financial Assistance policies, procedures, and process coordination with revenue cycle, finance, reimbursement, legal counsel, and other stakeholders as needed.
• Lead the annual review of AGB calculations, updates charity policies, plain language summaries, and AGB definitions, updates hospital information systems, and posts charity policies per state regulations.
• Participate in reviewing uninsured discounts with Corporate Reimbursement and Finance.
• Develop, coordinate, facilitate, administer, and improve internal and external communication programs and initiatives involving topics such as patient registration, financial assistance, billing, and those impacting reputation management, compliance, and the supporting culture.

Requirements

Minimum of 10 years of experience in a revenue cycle leadership role, with at least 10 years in revenue cycle, financial assistance, and/or financial advocacy operations. 5 years of experience in state or federal regulatory matters, including investigations.

Qualifications

• Bachelor’s Degree in a relevant field; Master’s Degree in Business Administration, Healthcare Administration, Public Administration, or a related field preferred.
• Strong demonstrated ability to build relationships and coordinate with Chief Executives and Division CFOs on AG and regulatory matters.
• Effective leadership, organizational skills, and a high degree of initiative.
• In-depth knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement and collection processes.

Skills

• Strategic vision and leadership.
• Regulatory expertise and compliance.
• Operational leadership and oversight.
• Innovation and automation.
• Team building and development.
• Change management and communication.

Benefits

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources, and much more.

Pay

The base pay range for this position is $85.56 - $152.95. Additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Schedule

This role is full-time and works on a day shift.