AVP Financial Advocacy

About the role

The role is for an Associate Vice President of Financial Advocacy at Providence, a leading healthcare provider. This hybrid role focuses on regulatory compliance, strategic decision-making, and leadership across the system.

Responsibilities

• Collaborate with key stakeholders across Providence to develop and execute plans for financial assistance and health equity.
• Lead proactive internal auditing to ensure adherence to all federal and state regulations, including IRS 501(r) compliance.
• Act as an internal and external Subject Matter Expert (SME) on complex, high-risk regulatory matters that impact reputational risk.
• Oversee Patient Financial Counseling functions, including the insourcing of the Medicaid eligibility program and vendor strategy.
• Set strategic and performance goals for the departments, monitor results, and drive process improvement.
• Lead and participate in innovation and automation initiatives to improve caregiver workflow and patient experience.
• Develop and maintain a high-performance team, ensuring staffing levels meet budget, and all staff are fully trained, certified, and empowered to achieve performance and quality targets.
• Foster a culture of compliance, continuous improvement, and professional development within the team.
• Ensure timely and appropriate communication to employees, patients, and stakeholders about organizational changes.
• Manage employee engagement and morale during periods of profound organizational change.

Requirements

Minimum of 10 years of experience in a revenue cycle leadership role, with at least 10 years in revenue cycle, financial assistance, and/or financial advocacy operations. 5 years of experience in state or federal regulatory matters, including investigations.

Qualifications

A Bachelor’s Degree in a relevant field; Master’s Degree in Business Administration, Healthcare Administration, Public Administration, or a related field preferred.

Skills

• Strong demonstrated ability to build relationships and coordinate with Chief Executives and Division CFOs on AG and regulatory matters.
• Effective leadership, organizational skills, and a high degree of initiative.
• In-depth knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement and collection processes.

Benefits

Comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.