AVP Financial Advocacy

About the role

The role of Associate Vice President of Financial Advocacy at Providence involves focused accountability on regulatory compliance across the system. This hybrid role encompasses legal coordination, regulatory compliance, strategic decision-making, and leadership.

Responsibilities

• Collaborate with key stakeholders across Providence to develop and execute plans for financial assistance, financial counseling, and health equity.
• Lead and participate in innovation and automation initiatives to improve caregiver workflow and patient experience.
• Ensure compliance with state and federal regulations, including IRS 501(r) compliance.
• Develop and maintain a high-performance team by ensuring staffing levels meet budget, all staff are fully trained, certified, and empowered to achieve performance and quality targets.
• Oversee patient financial counseling functions, including the insourcing of the Medicaid eligibility program and vendor strategy.
• Set strategic and performance goals for the departments, monitor results, and drive process improvement.
• Lead the annual review of AGB calculations, updates charity policies, plain language summaries, and AGB definitions, updates hospital information systems, and posts charity policies per state regulations.
• Participate in reviewing uninsured discounts with Corporate Reimbursement and Finance.
• Develop, coordinate, facilitate, administer, and improve internal and external communication programs and initiatives involving topics such as patient registration, financial assistance, billing, and those impacting reputation management, compliance, and the supporting culture.

Requirements

Minimum of 10 years of experience in a revenue cycle leadership role, with at least 10 years in revenue cycle, financial assistance, and/or financial advocacy operations. 5 years of experience in state or federal regulatory matters, including investigations.

Qualifications

• Bachelor’s Degree in a relevant field; Master’s Degree in Business Administration, Healthcare Administration, Public Administration, or a related field preferred.
• Strong demonstrated ability to build relationships and coordinate with Chief Executives and Division CFOs on AG and regulatory matters.
• Effective leadership, organizational skills, and a high degree of initiative.
• In-depth knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement and collection processes.

Skills

• Strong demonstrated ability to build relationships and coordinate with Chief Executives and Division CFOs on AG and regulatory matters.
• Leadership: Effective leadership, organizational skills, and a high degree of initiative.
• Knowledge: In-depth knowledge of state and federal regulations and third-party contracts pertaining to healthcare reimbursement and collection processes.

Benefits

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.

Pay

The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Schedule

This role is full-time and works in a hybrid schedule.