Automotive Pre-Owned Sales Consultant

About the role

Chapman Automotive Group is a family-owned dealership organization that has delivered exceptional service and a customer-first experience since 1966. As one of the leading automotive retailers in Arizona and Nevada, we take pride in our strong team culture and commitment to excellence.

Responsibilities

• Greet customers and identify their wants and needs to recommend pre-owned vehicles that fit their lifestyle and budget
• Maintain detailed knowledge of used vehicle inventory including features, pricing, mileage, and vehicle history
• Aid customers with test drives and answer questions regarding features, warranties, and financing options
• Work with customers and dealership leadership to negotiate pricing, trade-in values, and finalize sales
• Follow up with prospective and existing customers while tracking sales activities in the CRM system

Qualifications

• 1 year of experience in customer service, retail sales, business development, or a related field required
• Previous automotive sales experience preferred
• Strong communication, interpersonal, and relationship-building skills
• Ability to overcome objections and close sales using active listening and negotiation skills
• Self-motivated, resilient, and goal-oriented with strong computer proficiency
• Valid Arizona driver’s license with a clean driving record
• Must pass background check and drug screening

Compensation & Perks

• Competitive Pay: Commission-based with uncapped earning potential
• 5-day workweek to support work-life balance
• Opportunities for career growth and advancement
• Supportive, team-oriented workplace
• Employee discounts and assistance programs
• Volunteer opportunities and employee engagement programs
• Closed on Sundays

Benefits

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Life insurance
• Paid time off and holidays
• Access to onsite nurse practitioners and wellness support