AUDIO/VIDEO CONFERENCE ROOM SUPPORT

AUDIO/VIDEO CONFERENCE ROOM SUPPORT TECHNICIANS

The Audio/Video Conference Room Support Technician role involves supporting conference room technology across multiple campus locations. Key responsibilities include:

• Installation, maintenance, and break/fix support for conference room audio/video equipment
• Removing, replacing, and repairing ceiling-mounted DLP projectors and related A/V hardware
• Installing temporary loaner equipment when systems require repair or replacement
• Assisting with Conference Room Modernization (CRM) projects, including running cables, mounting screens, and supporting A/V installations
• Diagnosing and resolving conference room technology issues to minimize downtime
• Providing meeting setup support and assisting users with conference room technology
• Delivering on-site support for high-visibility and complex meetings
• Troubleshooting and resolving audio, video, display, connectivity, and presentation issues during meetings
• Diagnosing and remediating basic desktop hardware and software issues
• Identifying root causes of technical problems and implementing effective solutions
• Documenting support activities and escalating complex issues when necessary
• Traveling between campus locations multiple times per day to support users and conference room technology

QUALIFICATIONS

The ideal candidate for this role should have:

• Experience supporting audio/video conference room technologies and equipment
• Working knowledge of DLP projectors, displays, presentation systems, and related A/V technologies
• Strong mechanical aptitude and ability to safely use hand tools
• Proven troubleshooting, root cause analysis, and problem-solving skills
• Ability to diagnose and resolve basic desktop hardware and software issues
• Strong customer service and communication skills
• Ability to work independently and manage multiple support priorities

BENEFITS

Pay: up to $22.00 per hour
View our benefits information here: https://marketing.mytsp.net/tsp-benefits

We are TSP
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada. We create great customer experiences by saving you time and money. We’re driven by integrity — we do what we say we will do — exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don’t manufacture devices or sell software — our product is our people.

We are an equal opportunity employer and welcome applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.