Associate Specialist, Carrier Sales

About the role

RXO is a leading provider of transportation solutions, using cutting-edge technology to revolutionize the industry. This role offers competitive pay and the opportunity to earn up to 13 days paid time off annually.

Responsibilities

• Cultivate strong core carrier relationships while negotiating and securing carriers to move freight
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process
• Schedule pickup and delivery appointment times; consider all factors affecting timeframe, including weather, traffic, miles, service rules, etc.
• Follow established procedures and protocols regarding HVS and HRC loads to ensure the integrity of the shipment and the RXO brand
• Accurately maintain and update information in the company’s operating systems
• Conduct research in available databases for potential leads; make cold calls to prospects
• Track back-end billing and invoicing to ensure that carrier charges are accurate

Requirements

• 1 year of relevant experience
• Bachelor’s degree or equivalent related work or military experience
• 1 year of sales or customer service experience
• The ability to exercise judgment and discretion while functioning independently within authorized limits

Qualifications

At a minimum, you’ll need 1 year of relevant experience. A bachelor’s degree or equivalent related work or military experience is preferred, along with 1 year of sales or customer service experience. The ability to exercise judgment and discretion while functioning independently within authorized limits is also important.

Skills

Strong negotiation and relationship-building skills are essential. Familiarity with transportation logistics and a keen eye for detail are also beneficial.

Benefits

• Competitive pay
• Paid time off including up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly employees, and up to 15 days PTO for salaried employees
• 401(k) retirement plan with up to 5% company match
• Insurance benefits including health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance, tax-advantaged accounts including Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account, and Health Reimbursement Arrangement

Pay

$21.64 hourly. The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

Schedule

Not specified. Please refer to the benefits section for details on paid time off.