Associate Property Manager, Multifamily

About the Role

Associate Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Associate Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

Responsibilities

• Assisting the Regional Property Manager with the overall operations of the building
• Ensuring the smooth running of our community in a fast-paced environment
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability
• Complete lease/renewal paperwork to ensure completion to company standards
• Track and evaluate advertising, and all client traffic
• Leading by example, instilling, maintaining, and modeling the Cushman & Wakefield mission to be the best national management company
• Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary
• Maintain residents' files in accordance with company's standards
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up
• Manage and maintain all aspects of overall community budget and finances
• Work with leasing staff to ensure that leasing/marketing goals are being met
• Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member
• Be able to manage a team
• Perform any other related duties as required or assigned

Qualifications

• High School Diploma, GED, Technical or Vocational school required
• Bachelor's Degree preferred
• 3+ years of Property Management experience
• 1+ years of Management experience

Skills

• Effective communication and customer service skills
• Computer literate, including Microsoft Office Suite and internet navigation skills
• General office, bookkeeping and sales skills
• Excellent oral and written communication skills

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

Physical Demands

While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

Pay

$26.78 - $31.50

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work.