Associate Patient Services Specialist, Patient Services Specialist and Senior Patient Services Specialist
Kadlec · Richland, WA · 1 mo ago
On-siteHealthcare$32.07/hrFull-time
Responsibilities
- Perform patient registration and pre‑registration of scheduled accounts.
- Verify insurance coverage, benefits, and obtain pre‑certification, referral or authorizations as needed per insurance requirements.
- Participate in the collection of up‑front revenue due the facility.
- Provide quality customer service to internal and external customers.
Requirements
Associate Patient Services Specialist
- Required: 6 months of customer service experience.
- Preferred: General office experience.
Patient Services Specialist
- Required: 2 years of general office experience (including public interaction) and 1 year of patient access experience.
- Preferred: Data entry, medical terminology and insurance experience; medical setting experience.
Senior Patient Services Specialist
- Required: 2 years of general office experience (including public interaction) and 3 years of patient access experience.
- Preferred: Courses in keyboarding and office practices; courses in medical terminology; upon hire: Epic credentialing; data entry, medical terminology and insurance experience; medical setting experience.
Benefits
- Best‑in‑class benefits designed to support health, professional growth, and financial security.
- Retirement 401(k) Savings Plan with employer matching.
- Health care benefits (medical, dental, vision).
- Life insurance and disability insurance.
- Time off benefits (paid parental leave, vacations, holidays, health issues).
- Voluntary benefits and well‑being resources.
- Learn more at providence.jobs/benefits.
Pay
- Associate Patient Services Specialist: $20.93 – $32.07 per hour (Richland, WA).
- Patient Services Specialist: $21.92 – $33.62 per hour (Richland, WA).
- Senior Patient Services Specialist: $22.97 – $35.32 per hour (Richland, WA).
- Placement within the range based on relevant experience and other factors; additional compensation may be available (shift differentials, standby/on