Associate Patient Services Specialist

About the role

The Patient Services Specialist provides front‑line administrative support to ensure smooth daily operations of the clinic. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Responsibilities

• Perform patient registration and verify insurance information.
• Schedule appointments for routine and basic healthcare services.
• Handle general clerical duties to keep clinic operations running smoothly.
• Provide front‑line administrative support to the care team.
• Communicate effectively and compassionately with patients and families.

Preferred qualifications

• Related customer service, medical office, or healthcare experience.

Benefits

• Retirement 401(k) Savings Plan with employer matching.
• Comprehensive health care benefits (medical, dental, vision).
• Life insurance and disability insurance.
• Paid time off benefits including parental leave, vacations, holidays, and health‑related leave.
• Voluntary benefits and well‑being resources.
• Additional perks such as shift differentials, standby/on‑call pay, overtime, premiums, extra‑shift incentives, and bonus opportunities.

Pay

Base pay range: $21.30 – $27.90 per hour. Additional compensation may be available for shift differentials, standby/on‑call, overtime, premiums, extra‑shift incentives, or bonuses.

Schedule

Full‑time position with multiple shifts available.

About the team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, the medical groups and affiliate practices form the third‑largest group in the country, encompassing over 11,000 providers, 900 clinics, and 30,000 caregivers. PCN includes Providence Medical Group in Alaska, Washington, Montana, and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area; Pacific Medical Centers in western Washington; Kadlec in southeast Washington; and several Providence medical foundations and Covenant groups in California, Texas, and New Mexico.