Associate, Loan Servicing

About the role

Bellwether is a global advisory firm specializing in dynamic growth strategies for businesses. We manage and analyze over $40 billion of AUM across real estate-related assets in North America, Europe, and Asia. Our firm is privately held and operates out of multiple locations including Los Angeles, Newport Beach, Salt Lake City, London, and Dallas.

Responsibilities

• Review and interpret loan documents to determine key loan data related to loan payment calculations, escrow setup and tracking, monthly fees, payoff calculations, and loan covenants;
• Aid in the onboarding process for new loans or loan portfolios, ensuring data integrity;
• Perform quality control checks within the servicing system;
• Maintain and monitor tax and insurance reserves and escrow accounts, conducting routine escrow analyses;
• Coordinate lien releases and UCC continuations and terminations;
• Verify completeness and compliance of monthly draw requests, including review of budgets, back-up documentation, title updates, and inspection reports;
• Generate and review monthly billing statements and payoff statements;
• Create and review remittance reports due to investors;
• Develop and maintain relationships with clients, borrowers, and key stakeholders;
• Collaborate with the treasury department for daily cash management functions, payment and disbursement tracking, and escrow account reconciliation;
• Assist in training and mentoring junior team members;
• Develop and implement processes and procedures;
• Perform additional ad-hoc analysis, projects, and reporting as requested.

Requirements

A minimum of 3 years of relevant experience in Commercial Real Estate Loan Servicing is required. Bridge and Construction Loan Servicing experience is preferred. Experience with Strategy Servicing Software is valued but not required. A bachelor’s degree in Business Administration, Finance, or a related field is required.

Qualifications

• Strong attention to detail;
• Ability to review and interpret loan agreements;
• Proficiency with Excel;
• Proven qualitative and quantitative analysis skills;
• Adaptability in dynamic environments;
• Excellent verbal and written communication skills;
• Effective listening and interpersonal skills;
• Self-directed and proactive problem-solving abilities;
• Initiative and dependability;
• Professionalism and teamwork;
• Active listening, critical thinking, decision-making, time management, and administrative skills;
• Ability to interact courteously and professionally at all times.

Professional Experience

The ideal candidate should demonstrate entrepreneurial spirit, maturity, and intelligence, with a history of excellence in previous roles. They should have a strong background in Commercial Real Estate Loan Servicing and possess the technical skills necessary to handle loan servicing responsibilities.

Essential Skills & Competencies

• Job Knowledge & Technical Ability: Strong attention to detail, ability to review and interpret loan agreements, proficiency with Excel, and proven quantitative and qualitative analysis skills;
• Adaptability: Ability to prioritize work and manage time effectively, solve problems, and improve processes and/or services;
• Communication: Excellent verbal and written communication skills, strong listening and interpersonal skills;
• Professionalism & Teamwork: Honesty, integrity, adherence to company policies, and promotion of a collaborative and productive work environment;
• Travel Requirements: Not anticipated but may be needed from time to time.

Position Details

• Classification: Exempt
• Status: Regular / Full Time
• Reports To: Vice President, Loan Servicing
• Direct Reports: No
• Physical and Mental Demands: Regular, predictable attendance is required. The physical and mental demands described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

No hazardous or significantly unpleasant conditions (such as in a typical office). Moderate noise (i.e., business office with computers, phones, printers, and light traffic). Indoor business office environment with windows; light foot traffic within work areas.

Benefits

• Employer-paid Medical, Dental & Vision, with buy-up options available;
• Flexible Spending Account, Health Savings Account;
• Carpooling Program;
• Carrot Fertility Benefit - $10,000 lifetime benefit;
• 401(k) company match 4%, immediately vested;
• Generous PTO, 11 Paid Company Holidays & Paid Holiday Office Closure 14 weeks;
• Maternity Leave & 12 weeks Parental Leave;
• Wellbeing program offerings;
• Cell phone reimbursement;
• Engaging team events & holiday parties.