Assistant Property Manager (1639 - Yorktown, Virginia)

About the Role

Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as part of the Property Manager job description. Primary responsibilities include ensuring the community generates satisfactory cash flow, maintaining the property according to Drucker + Falk standards, and assuring customer satisfaction. Duties are performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Weekend hours include rotating Saturdays from 10 AM to 5 PM.

Responsibilities

• Manage the community in the temporary absence of the Property Manager, performing all functions included in the Property Manager’s job description.
• Oversee all monies pertaining to the community and ensure daily bank deposits are made in the Property Manager’s absence.
• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and websites file up to date.
• Cooperate with other departments within the company.
• Handle special assignments given by the Property Manager or Regional Property Manager.
• Perform Outreach Marketing as directed by the Property Manager/Regional Property Manager.
• Follow up on prospective rental leads/visitors.
• Process Accounts Payable and Accounts Receivable as instructed.

Qualifications

• Must have one or more of the following:
  • 4-year Degree
  • 2-year Associates Degree
  • 2 years’ work experience in retail sales or customer-related service
• Professional appearance
• Detail-oriented with excellent interpersonal skills
• Knowledge of apartment rental and collection practices
• Excellent customer service, sales, and marketing skills
• Strong organizational and multi-tasking skills
• Ability to work well with others and independently
• Strong written and verbal communication skills
• Yardi expertise preferred

Certificates, Licenses, Registrations

• Current driver's license
• ARM or CAM preferred

Benefits

• Outstanding growth potential
• Paid sick leave, vacation, and holidays
• Health, dental, and life insurance
• 401K participation

Equal Opportunity Employer. Drug-Free Workplace.