Assistant Property Manager (Richmond, Virginia)

Essential Duties and Responsibilities

• Show apartments and process applications for prospective residents.
• Handle and coordinate all details of move-ins and move-outs.
• Prepare and maintain resident files according to company policies.
• Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
• Process maintenance service requests.
• Actively participate in maintaining good resident relations in the community.
• Prepare weekly traffic/renewal status reports.
• Keep the advertising and websites file up to date.
• Cooperate with other departments within the company.
• Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.
• Follow-up on prospective rental leads/visitors.
• Process Accounts Payable and Accounts Receivable as instructed.
• Perform other duties as assigned.

Qualifications

• Must have one or more of the following: 4-year Degree, 2-year Associates Degree, 2 years’ work experience in retail sales or customer related service.
• Professional Appearance.
• Detailed oriented individual with excellent interpersonal skills.
• Knowledge of apartment rental and collection practices.
• Excellent customer service skills as well as sales and marketing skills.
• Organizational and multi-tasking skills.
• Ability to work well with others and ability to work independently.
• Strong written and verbal communication skills.
• Yardi expertise preferred.