Assistant Neighborhood Sales Manager

About the role

As an Assistant Neighborhood Sales Manager (ANSM), you will support the Neighborhood Sales Manager (NSM) in setting up the sales office for success. Your day will start between 9-10am in the assigned model home or sales office, where you will greet prospects, assist with home searches, and ensure the sales environment is well-organized. Responsibilities include maintaining brochure materials, auditing sales and marketing content (including the website), and ensuring accuracy across all platforms.

You will also engage with homebuyers throughout the purchasing process, answering questions about home progress, loan information, and more. Additionally, you will collaborate with corporate marketing to promote neighborhood events and submit listing information to StanleyMartin.com and the MLS. Your role is critical in maintaining the neighborhood’s appearance and delivering high-quality customer service to achieve sales goals.

Responsibilities

• Greet prospects and appointments at the model home, learning their priorities in a home search.
• Show available homes and assist homebuyers throughout the buying process.
• Maintain and stock brochure materials and sales collateral.
• Audit sales and marketing materials, including the website, for accuracy.
• Communicate with homebuyers to address questions about home progress, loan information, and other details.
• Collaborate with corporate marketing to announce neighborhood events and submit listing information to StanleyMartin.com and the MLS.
• Ensure the neighborhood and sales office present a professional and welcoming appearance.
• Support the Neighborhood Sales Manager in achieving sales goals.

Requirements

• Motivated by friendly competition and driven to hit sales goals.
• Strong active listening, confidence, and respect in communication.
• Experience using a customer service approach in previous roles.
• Eagerness and ability to learn new technology quickly.
• Detail-oriented to review marketing materials and sales contracts effectively.
• Organizational skills to track prospect outreach and sales needs.
• Critical thinking to assess and respond to various situations.
• Availability to work until 6pm and on weekends.
• Proficiency in software systems, including MS Office.

Skills

The ideal candidate is eager to learn what it takes to become a Neighborhood Sales Manager and embodies the mission, vision, and values of Stanley Martin Homes. A results-driven mindset, excellent customer service, and relationship-building skills are essential for success in this role.

Benefits

• Competitively priced, high-quality healthcare options through Aetna, MetLife, and EyeMed.
• Employer-paid Short Term and Long Term Disability, basic life, and AD&D insurance (with optional employee-paid life, legal resources, and Aflac supplemental coverage).
• 401(K) retirement plan with up to $5K employer match.
• Health Savings Account (HSA) for additional investment.
• 3 weeks of paid parental leave and a Flexible Spending Account (FSA) for dependent care.
• 12 weeks of paid maternity leave through the Short-Term Disability Plan.
• Well-rounded wellness benefits, including free and low-cost mental health resources and support services through the Employee Assistance Program.
• Tuition and certification reimbursement for continuing education.
• 15 days of vacation (increases with tenure) and 6 days of paid sick leave.
• No-cost identity theft and travel protection coverage.
• Advanced pay option through Dayforce Wallet for early access to paychecks.
• Discounts on Stanley Martin homes, mortgage and title services, and Verizon cell phone plans.
• Support for local charities through the Giving Back Program, including up to $250 match and 8 hours of leave.

About Stanley Martin Homes

Stanley Martin Homes is one of the largest 25 homebuilders in the United States and one of the fastest-growing. Founded in 1966 and headquartered in Reston, VA, the company has built over 25,000 homes across 14 metropolitan areas and seven states, including Florida, Georgia, Maryland, North Carolina, South Carolina, Virginia, and West Virginia. Named National Builder of the Year in 2021 by Builder Magazine, Stanley Martin Homes is driven by its mission to “design and build homes people love at a price they can afford.” The company fosters a people-first culture where every team member is valued and supported.

Technical tools used daily include Salesforce DXC, Homebuilder One (HB1), and the Microsoft Office Suite.