Assistant Neighborhood Sales Manager

About the role

As an Assistant Neighborhood Sales Manager (ANSM), you will support the Neighborhood Sales Manager (NSM) in a model home or sales office. Your day will start between 9-10am, focusing on setting up the sales office for success, greeting prospects, and guiding them through available homes based on their needs.

You will maintain sales and marketing materials, ensuring accuracy across brochures, the website, and MLS listings. Throughout the homebuying process, you’ll communicate with customers to address questions about home progress, loan information, and more. You’ll also collaborate with corporate marketing to promote neighborhood events and updates.

Your role is key to maintaining the neighborhood’s appearance, delivering high-quality customer service, and contributing to sales goals.

Responsibilities

• Greet prospects and appointments in the model home, learning their priorities and showing available homes.
• Prepare and stock brochure materials, and audit sales/marketing content (including the website) for accuracy.
• Assist homebuyers with questions about home progress, loan information, and other needs.
• Collaborate with corporate marketing to announce neighborhood events and submit MLS listings.
• Maintain the neighborhood’s appearance and ensure high-quality customer service.
• Support the NSM in achieving neighborhood sales goals.

Requirements

• Motivated by friendly competition and driven to hit sales goals.
• Strong active listening, confidence, and respect in communication.
• Experience using a customer service approach in previous roles.
• Eagerness to learn new technology quickly.
• Detail-oriented to review marketing materials and sales contracts.
• Organizational skills to track prospect outreach and sales needs.
• Critical thinking to assess situations effectively.
• Ability to work until 6pm and on weekends.
• Proficiency in MS Office and other software systems.

Benefits

• Competitively priced healthcare options (Aetna, MetLife, EyeMed) with employer-paid short-term/long-term disability, basic life, and AD&D insurance (plus optional employee-paid life, legal resources, and Aflac supplements).
• 401(K) with up to $5K employer match and Health Savings Account (HSA).
• 3 weeks of paid parental leave and Flexible Spending Account (FSA) for dependent care.
• 12 weeks of paid maternity leave via Short-Term Disability Plan.
• Wellness benefits, including free/low-cost mental health resources through the Employee Assistance Program.
• Tuition and certification reimbursement.
• 15 days of vacation (increases with tenure) and 6 days of paid sick leave.
• No-cost identity theft and travel protection coverage.
• Discounts on Stanley Martin homes, mortgage/title services, and Verizon cell phone plans.
• Early paycheck access via Dayforce Wallet.
• Giving Back Program: Up to $250 match, 8 hours of leave, and support for local charities.

Technical Tools

• Salesforce DXC
• Homebuilder One (HB1)
• Microsoft Office Suite