Assistant Neighborhood Sales Manager

About the role

As an Assistant Neighborhood Sales Manager (ANSM), you will support the Neighborhood Sales Manager (NSM) in setting up the sales office for success. Your day will start between 9-10am in the assigned model home or sales office, where you will greet prospects, assist with home searches, and ensure the sales environment is well-organized. Responsibilities include maintaining brochure materials, auditing sales and marketing content (including the website), and ensuring accuracy across all platforms. You will also engage with homebuyers throughout the purchasing process, addressing questions about home progress, loan information, and more.

Additionally, you will collaborate with corporate marketing to promote neighborhood events and submit listing information for homes on StanleyMartin.com and the MLS. Your role is critical in maintaining the neighborhood’s appearance and delivering high-quality customer service to help achieve sales goals.

Responsibilities

• Greet prospects and appointments at the model home, learning their priorities in a home search.
• Show available homes and assist homebuyers throughout the buying process.
• Maintain and stock brochure materials and sales collateral.
• Audit sales and marketing materials, including the website, to ensure accuracy.
• Communicate with homebuyers to address questions about home progress, loan information, and other details.
• Collaborate with corporate marketing to announce neighborhood events and submit home listings to StanleyMartin.com and the MLS.
• Ensure the neighborhood and sales office present a professional and welcoming appearance.
• Support the Neighborhood Sales Manager in achieving sales goals.

Requirements

• Motivated by friendly competition and driven to hit sales goals.
• Strong active listening, confidence, and respect in communication.
• Experience using a customer service approach in previous roles.
• Eagerness and ability to learn new technology quickly.
• Detail-oriented, with the ability to review marketing materials and sales contracts effectively.
• Organizational skills to track prospect outreach and sales needs.
• Critical thinking skills to assess and respond to various situations.
• Availability to work until 6pm and on weekends.
• Proficiency in software systems, including MS Office.

Skills

• Customer service and relationship building.
• Salesforce, DXC Homebuilder One (HB1), and Microsoft Office Suite.
• Organization and attention to detail.
• Critical thinking and problem-solving.

Benefits

• Competitively priced health care options through Aetna, MetLife, and EyeMed.
• Employer-paid Short Term and Long Term disability, basic life, and AD&D insurance (with optional employee-paid life, legal resources, and Aflac supplemental coverage).
• 401(K) with up to $5K employer match and Health Savings Account (HSA).
• 3 weeks of paid parental leave and Flexible Spending Account (FSA) for dependent care.
• 12 weeks of paid maternity leave through the Short-Term Disability Plan.
• Well-rounded wellness benefits, including free and low-cost mental health resources through the Employee Assistance Program.
• Tuition and certification reimbursement for continuing education.
• 15 days of vacation (increases with tenure) and 6 days of paid sick leave.
• No-cost identity theft and travel protection coverage.
• Advanced pay option through Dayforce Wallet for early access to paychecks.
• Discounts on Stanley Martin homes, mortgage and title services, and Verizon cell phone plans.
• Support for local charities through the Giving Back Program, including up to $250 match and 8 hours of leave.