Assistant Housekeeping Manager

About the role

We are seeking an Assistant Housekeeping Manager to join the Graduate by Hilton Ann Arbor and its team of hospitality enthusiasts.

Responsibilities

• Schedules room and cleaning assignments to ensure proper coverage
• Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
• Verifies and updates status of discrepant rooms throughout the shift
• Randomly selects assigned rooms to ensure cleanliness and inspects them to verify brand standards are being met
• Coaches, counsels, and provides corrective action to housekeeping associates on performance not meeting expectations and discrepancies found in rooms
• Notifies GM and/or Chief Engineer of maintenance repairs necessary in rooms or on property
• Interviews, hires, develops, and disciplines direct employees
• Performs property walk and reports identified deficiencies
• Participates in scheduling employees to business demands and tracking employee time and attendance
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
• Manages Housekeeping inventory, ensuring that team has dedicated tools, supplies, and resources to complete assigned tasks and work
• Other duties as assigned

Requirements

• High School Diploma/GED; post high school education preferred
• Minimum of 2 years in housekeeping leadership experience

Skills

• Basic math skills
• HMS and/or experience using a property management system (PMS)
• Microsoft Office experience
• Ability to communicate effectively verbally and in writing
• Strong leadership skills
• Ability to exceed expectations of guests and team members
• Excellent time management skills

Benefits

• Daily Pay: work today, get paid today
• Free telemedicine and virtual mental health care access for all team members starting day one
• Multiple health insurance and life insurance options
• 401k plan + company match
• Paid time off for eligible team members
• Holiday pay/paid holidays
• Pet insurance
• Employee Assistance Program
• Discounted hotel rooms
• Savings Marketplace discounts on event tickets, electronics, gym memberships, and more

Pay

Compensation range: $50,000–$52,000