Assistant Housekeeping Manager
About the role
This role provides amazing guest service while maintaining the full operational functionality of the building. The successful candidate will oversee the engineering team, who are responsible for the repair, service, and preventative maintenance of all things within and outside the hotel building.
Responsibilities
- Deliver best-in-class service to our guests and team members with engagement and thoughtfulness
- Promptly address guest concerns and requests to ensure their satisfaction
- Conduct thorough inspections of guestrooms and public areas to surpass guest expectations for cleanliness and in-room appliance functionality
- Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department
- Oversee inventories of amenities, chemicals, and supplies, ensuring timely rendering to maintain seamless operations
Requirements
- Education: High school diploma or its equivalent
- Experience: Prior experience as housekeeping supervisor/manager is required. Previous supervisory experience preferred.
- Confidence using MS Outlook, Word, and Excel
- Previous experience with hotel PMS systems (e.g., OPERA, OnQ) a plus
Qualifications
- Ability to grasp, lift, carry, or otherwise move materials weighing up to 100lbs
- Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching
Skills
- Confident utilizing MS Outlook, Word, and Excel
- Previous experience with hotel PMS systems (e.g., OPERA, OnQ) a plus
Benefits
Spire Hospitality, LLC offers a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts, and much more!
Pay
Details about pay are not specified in the provided job posting.
Schedule
Details about the schedule are not specified in the provided job posting.