Assistant Front Office Manager - OEM
Aloft San Francisco Airport is a vibrant and modern hotel located conveniently near the San Francisco International Airport. As part of the Aloft team, you will engage with diverse guests from around the world in a fast-paced, customer-focused environment. The hotel offers contemporary design, cutting-edge technology, and a fun, energetic atmosphere, with opportunities for career growth in roles such as front desk, housekeeping, and food and beverage.
About the role
We are seeking a highly motivated and detail-oriented Assistant Front Office Manager to assist the Front Office Manager in overseeing daily front desk operations, ensuring exceptional customer service. You will help manage staff and enforce procedures and policies, primarily working the evening shift to ensure a Manager On-Duty is present.
Responsibilities
- Assist the Front Office Manager in overseeing daily front desk operations.
- Ensure the highest level of customer service is provided to all guests.
- Manage and lead front office staff, ensuring adherence to procedures and policies.
- Work primarily the evening shift as the Manager On-Duty.
Requirements
- 1+ year of departmental management or supervisory experience in hotel front office (preferred).
- Ability to manage and lead each discipline of the department independently.
- Prior cash handling experience.
- Strong communication skills with the public and team members.
- Computer experience required.
Benefits
- Multiple tiers of medical coverage.
- Dental and vision coverage.
- 24/7 Teledoc service.
- Free maintenance medications.
- Pet insurance.
- Hotel discounts.
- Tuition reimbursement.
- Paid time off (vacation, sick, bereavement, and holidays).
- 401K match.
Pay
USD $70,000.00 per year.