Assistant Field Operations Manager, Veterinary

About the role

The Assistant Field Operations Manager oversees all aspects of operations at field offices and clinics. The position requires leading operations through Leadership Competencies and aligns with PetIQ's mission to provide affordable, innovative veterinary solutions.

Responsibilities

• Manage all field office operational issues including administrative, facilities, and inventory
• Aid in recruiting, hiring, training, disciplining, and evaluating staff
• Build and maintain relationships with host location staff and animal outreach groups
• Communicate regularly with the Field Operations Manager to ensure consistency in service delivery and operational policies
• Collaborate with the Field Operations Manager on business opportunities for partner locations
• Live the company's competencies and reinforce its brand promise with partners, pet parents, and team members
• Communicate marketing programs to staff and ensure marketing materials are prepared for use
• Travel to community clinics, headquarters, or other field offices as needed
• Support and participate in weeknight and weekend clinics, and work on rigs
• Perform other duties as assigned or requested

Requirements

• Valid Driver’s License required
• Safe driving record
• Basic Human Resources principles
• Basic Accounting/Math principles
• Knowledge of business and management principles
• Knowledge of principles and processes for providing customer service
• Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary
• Ability to drive motor vehicles in various terrain and weather conditions
• Work for prolonged periods of time in the field, including 12-14 hour days on occasion
• Fast-paced, fluid work environment
• Schedule includes weekends, with occasional overnight and holiday work
• Some outdoor clinic work and activities may be necessary

Preferred Qualifications

• Independent judgment and decision making skills
• Detail oriented, ensuring accurate and reliable work product
• Strong verbal and written communication skills
• Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
• Strong organizational, problem-solving, and analytical skills
• Ability to switch focus rapidly in a fast-paced environment
• Computer Skills (Microsoft Office, Time and Attendance/ HR Software), Scheduling Database, iPad

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Education Requirements

• A High School Diploma or equivalent required
• A Post-secondary degree in business administration, management or operations preferred but not required