Field Operations Assistant, Veterinary

About the role

The Field Operations Assistant is responsible for assisting with many aspects of field office operations including administrative, inventory and overall day-to-day operations of the business.

Responsibilities

• Assist with the management of all field office operational processes to include administrative facilities, inventory, and overall day-to-day operations of the business
• Avoids office and warehouse organization and maintenance
• Oversees and provides receipting of inventory, materials and/or services; verifies quantity and accuracy based on orders and/or completion of services; ensures inventory control system information and records are maintained, and inventory is stored in or distributed to proper and safe location
• Maintain all documentation and reference material and supplies as necessary for effective office/clinic operations
• Ensure rigs are “Rig Ready”. Stock with vaccines, prepare lot numbers, organize, clean and load the rigs utilizing the Rig Checklist
• Communicate regularly with the Field Operations Manager and/or Assistant Field Operations Manager to ensure consistency in how operational P&P’s are being executed as it relates to clinic/center operations
• Participate in training initiatives pertaining to field office locations
• Support and participate in weeknight and weekend clinics as well as working on rigs
• Ensure van cleanliness and maintenance
• Other duties as assigned

Requirements

• Must be 18 years of age or older
• Safe driving record
• Valid Driver’s License required
• VIP Petcare Pass MVR Check
• Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary
• Ability to drive motor vehicles in various terrain and weather conditions
• Must be able to work weekends, varied weekdays and times, occasional overnights
• Reliable transportation to and from work
• Sit for prolonged periods of time
• Work for prolonged periods of time at a desk utilizing a computer
• Work for prolonged periods of time in the field, including 12-14 hours days on occasion
• Stand/walk/move about for prolonged periods of time while at a clinic

Qualifications

• High School Diploma or equivalent required
• Present professional appearance and positive conduct
• Knowledge of principles and processes for providing customer service
• Critical thinking skills
• Independent judgment and decision-making skills
• Detail oriented, ensuring accurate and reliable work product
• Strong verbal and written communication skills
• Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
• Able to work independently
• Strong organizational, problem-solving and analytical skills
• Ability to switch focus rapidly in a fast-paced environment
• Computer Skills - Microsoft Office Time and Attendance/HR Software Scheduling Database iPad

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
• Lift up to 150 pounds assisted; lift up to 50 pounds unassisted