Assistant Director, Operations

Responsibilities

Assists with the development of a 5-year capital plan to continue to maintain and enhance the property assets and execute against projected capital plans.

Ensures property safety systems are up to code, maintained and inspected.

Conducts daily walk-through’s of the property to ensure physical assets are in best possible operating condition. Respond rapidly to any operational issues uncovered in property inspections.

Assists in the management of procurement and application of all goods and services within annual CAM and Capital Expenditure budget.

Partners with the Operations Director to manage Property Operating expenses within or below budget levels. Effectively manage negative financial variances to overcome or minimize loss within Property Operating budget.

Become comfortable with the work process for both capital projects and ongoing services – including developing scope of work, request for proposal, evaluating contractor submissions/bids, developing service agreements, overseeing contracted work, work inspections, assuring project is completed in accordance with terms of service agreement and required documentation is delivered prior to project close-out and/or payment.

Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs.

Supports preparation for emergency and disaster response.

Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets.

Oversees contractors performing capital work.

Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation.

Reads and interprets paper- or computer-based engineering drawings and schematic diagrams.

Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs.

Provides support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria.

May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials.

Coordinates and communicates with tenant coordination to insure tenants opens at or before the budgeted RCD.

Develops and maintains strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.).

Maintains good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meetings to promote/discuss facility operations initiatives.

Fulfills Manager-on-Duty rotation and manages day to day activities as necessary which may include emergency situations.

Manages operations purchasing program and asset inventory.

Ensures all Services Agreements are current and compliant to the Simon Field Purchasing Policy.

Qualifications

Bachelor’s degree in related field.

Minimum three years of experience in facility/maintenance operations.

Ability to read and understand blueprints, CAD drawings and other schematics.

Ability to communicate effectively both orally and in writing.

Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property.

Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner.

Valid Driver’s License.