Assistant Director of Operations

Job Summary

This individual will provide the primary support to ensure ideal workflow and exceptional service.

Key Responsibilities

• Establishes and reviews standards and work procedures for all staff in accordance with established policies and practices of the facility
• Directs and conducts safety, sanitation, and maintenance programs; while maintaining excellent relationships with client and the customer
• Affords assistance to ensure client, customer satisfaction and efficient cost effective management
• Promotes the professional growth and development of all associates
• Captures the tasks of the subordinate Supervisory and Management team via regular communication
• Performs other duties as assigned

Qualifications

• Bachelor’s degree preferred, Associate’s degree required; or equivalent and relevant experience
• At least 1-3 years of experience, preferred
• Strong work ethic, intense drive and initiative for quality and customer service
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Able to communicate effectively with management team, guests and team members
• Able to proficiently use Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook, preferred