Assistant Director of Operations

Join a nationally recognized comprehensive Health and Human Services Agency with over 60 programs across New York City and the greater New York Area. Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities.

About the Role

Under the general direction of the Program Director, the Assistant Director of Operations ensures the safe and efficient operations of an agency residential program. This position supports a positive environment of care for persons served by managing and monitoring administrative, fiscal, food services, physical plant safety and security, and transportation systems. The Assistant Director of Operations ensures a clean, hazard-free, and effective treatment environment to support the delivery of clinical services and supervises a diverse team of support and clinical staff.

Responsibilities

• Ensures program adherence to Federal, state, and regulatory guidelines governing physical plant, food services operations, and fire/safety management.
• Manages and monitors program environment to ensure regulatory guidelines and agency safety/security policies are followed, a therapeutic milieu is maintained, and interpersonal and professional relationships remain positive.
• Manages and monitors daily kitchen operations, vehicle/transportation systems, and the physical plant as per policies/procedures in the agency’s Health, Safety, and Risk Management Manual.
• Supervises night and weekend staff, Food Services staff, facility/program maintenance staff, and the Healthcare Coordinator.
• Provides regularly scheduled supervision to assigned staff and documents supervisory sessions.
• Helps identify staff’s training needs and plans, develops, and/or conducts training to maintain and improve staff competencies and compliance with agency policy and procedure.
• Ensures all program staff uphold the agency's Code of Conduct/Code of Ethics and comply with all Federal, state, and local laws/regulations, including 42 CFR confidentiality and HIPAA privacy and security regulations.
• Manages inventories of cosmetic, janitorial, and office supplies.
• Prepares and processes purchase orders and check requests.
• Monitors and supervises agency vehicles assigned to the facility.
• Ensures the facility telephone system is maintained in working condition.
• Functions as custodian of the petty cash fund as needed.
• Computes and processes client personal needs allowance monies.
• Informs the Program Director of all activities and significant conditions that may impact facility operations and client care.
• Develops an annual physical plant maintenance budget as requested by the Program Director.
• Adheres to all responsibilities and duties of a New York State-mandated reporter.
• Participates in quality improvement and other agency committees or work groups.
• Performs other duties as requested.

Qualifications

• Food Protection Certification from NYC Dept. of Health or other relevant County DOH at the time of hire or within 90 days from the date of hire.
• CPR Certification at the time of hire or within 90 days from the date of hire.
• High School Diploma or Equivalent.
• At least two (2) years of administrative, building management, or related experience.
• Available to work a flexible schedule as needed in response to program and staff needs.
• Computer literacy including proficiency in Microsoft Office Suite and EHR.
• Ability to work under pressure with excellent organizational skills.
• Ability to maintain the confidentiality of patient records.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Team player with the ability to work independently.
• Strong time management, writing, and communication skills.
• Excellent interpersonal skills; ability to supervise, coach, mentor, develop, train, and teach substance use providers and other clinical discipline providers.
• Knowledge of OASAS regulations on physical plant management, food services management, and fire safety management.

Pay

$66,300-$75,000