Assistant Banking Center Manager

Responsibilities

• Supports the Branch Manager in daily activities.
• Ensures the Branch is meeting goals and keeps the branch in compliance with policy, procedures, and branch audit.
• Pairs with Branch Manager to mentor and coach associates to maintain customer service standards and retain and expand personal and business relationships.
• Supports the Branch Manager with leadership and management of the team, including employee hiring and dismissal procedures, and may perform disciplinary action when needed.
• Ensures all client requests, issues, and questions are addressed and resolved expeditiously and correctly.

Qualifications

• High school diploma or equivalent.
• 2+ years of previous customer service experience in the banking industry.
• 2+ years of previous management/supervisory experience.
• 1+ years of previous business and consumer lending experience.
• Excellent verbal, writing, and presentation skills.
• Strong analytical and problem-solving skills.
• Excellent organizational skills.
• Detail-oriented.
• Sales-oriented skill set, including, but not limited to, cross-selling, client relationship management, and phone sales efforts.
• Manage multiple priorities under time constraints.