Assistant Banking Center Manager

Location: Mt Juliet, TN (On-Site) | Full-Time, Hourly Non-Exempt

About the Role

If you are a motivated leader who thrives in a fast-paced environment and enjoys helping clients achieve their financial goals, our Assistant Banking Center Manager (ABCM) role could be the perfect fit! This position allows you to lead a team, support branch operations, and develop your banking career while making a positive impact on the community.

Responsibilities

• Help oversee the branch: Act as the Banking Center Manager in their absence, ensuring smooth operations and adherence to goals.
• Lead and support tellers and platform staff, including scheduling, approving transactions, and coaching team members.
• Drive sales and service: Introduce clients to new products and services, cross-sell, and generate leads for the sales team.
• Engage clients: Deliver exceptional service by building relationships, identifying client needs, and providing financial solutions.
• Ensure compliance: Follow security procedures and banking regulations while maintaining adherence to policies.
• Train and develop: Conduct performance discussions, annual reviews, and coaching sessions to enhance associate skills.
• Help oversee operations: Assist the Banking Center Manager in overseeing daily operations and ensuring efficiency.
• Process transactions: Assist with teller and platform activities, including check cashing, account openings, and loan applications.

Requirements

• Bachelor’s degree in business administration, Finance, Economics, or Accounting is preferred, or 5+ years of banking experience.
• Strong sales skills with previous experience meeting client satisfaction and sales goals; experience in consumer lending is a plus.
• Excellent client service, interpersonal, and leadership skills.
• Strong written and verbal communication skills with professional grammar and demeanor.
• Ability to multi-task, remain detail-oriented, and work efficiently in a fast-paced environment.
• Knowledge of financial products and services.
• Proficiency in PC, Microsoft, and internet applications.
• Ability to work occasional weekends and extended hours when needed.
• Ability to remain in a stationary position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.

Benefits

• Competitive pay and benefits, including medical, dental, vision, and employer-paid life and disability insurance.
• Financial perks: 401(k) match, Employee Stock Ownership Program (ESOP), and banking benefits.
• Paid time off, including 11 Federal Reserve bank holidays.
• Tuition assistance and professional development programs.

About Us

First Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. With more than 75 banking centers across five states, we are committed to empowering our clients, fostering personal growth, and building community. Joining First Financial Bank means becoming part of a legacy where your work directly contributes to the stability and growth of the communities we serve. Here, you are more than an employee; you are an essential member of a team dedicated to living out the values of "One First" every day.